Terms & Conditions

Effective Date: 22nd September 2025

This Privacy Policy explains how Solo Innovations Ltd, trading as Trade Master (“we”, “us”, “our”), collects, uses, and protects your personal information when you use our website trademaster.co or our services.

1. Who We Are

  • Company: Solo Innovations Ltd

  • Trading name: Trade Master

  • Registered in: England & Wales

  • Company number: 09470015

  • Registered office: Lincoln House G02, 1–3 Brixton Road, London, England, SW9 6DE

  • Contact email: [insert contact email]

2. Information We Collect

  • Identity & Contact Data: name, email, phone number, company name.

  • Business Data: info about your trade/services.

  • Financial Data: payment details (processed via secure third-party providers).

  • Technical Data: IP address, browser, device info, cookies, analytics data.

  • Communication Data: messages and feedback.

3. How We Use Your Information

  • Delivering our services.

  • Processing payments and issuing invoices.

  • Project communications and updates.

  • Sending marketing communications (with your consent).

  • Website and service improvements via analytics.

  • Legal and regulatory compliance.

4. Legal Bases for Processing

  • Contractual necessity – to provide services.

  • Legitimate interests – to improve services and protect our business.

  • Consent – for marketing and cookies.

  • Legal obligation – compliance with tax and regulations.

5. Sharing Your Data

We may share data with:

  • Service providers (hosting, payments, analytics).

  • Professional advisers (lawyers, accountants).

  • Authorities when required by law.

6. International Transfers

If we transfer data outside the UK/EEA, we ensure safeguards (adequacy decisions, standard clauses).

7. Data Retention

  • Active projects: until completion and payment.

  • Legal/tax: typically 6 years.

  • Marketing: until you unsubscribe.

8. Your Rights

You may:

  • Access, correct, or delete your data.

  • Restrict or object to processing.

  • Request data portability.

  • Withdraw consent at any time.

9. Cookies & Tracking

Our website uses:

  • Essential cookies – site function.

  • Analytics cookies – performance (e.g. Google Analytics).

  • Marketing cookies – only with your consent.

10. Security

We use technical and organisational measures to protect data, but no method is 100% secure.

11. Changes

We may update this Policy and post the latest version on trademaster.co.

12. Complaints

You can complain to the ICO (www.ico.org.uk) if unhappy, but please contact us first.

13. Contact Us

  • Email: rider@trademaster.co

  • Post: Solo Innovations Ltd, Lincoln House G02, 1–3 Brixton Road, London, England, SW9 6DE

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